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Client Services Manager – join NEW INVESTMENT (LISP) Business – Multinational Asset Manager. JHB, R850k p/a(NEG)

Job Title: Client Services Manager – join NEW INVESTMENT (LISP) Business – Multinational Asset Manager. JHB, R850k p/a(NEG)
Location: Johannesburg
Industry:
Salary: R850k p/annum - NEG
Contact Name: Cara Schickerling
Contact Email: cara@acuityconsultants.co.za
Job Published: April 25, 2019 11:18

Job Description

Very good opportunity for a skilled CLIENT SERVICES MANAGER to join a newly established LISP INVESTMENT PLATFORM business to LEAD the implementation of multiple SERVICE IMPROVEMENT initiatives and strategies across the business.
 
You will be actively involved in assisting with the creation of the larger Organisation-wide strategy whilst developing & ingraining a CUSTOMER-CENTRIC culture within the environment.
 
This Client Services Manager is based in Johannesburg and is paying around R850K P/A(NEG)
 
The Role:
YOU will be responsible for identifying, designing and delivering all Service Improvement initiatives and strategies across the IT, operations as well as change departments, improving the way of working by automating business processes and eliminating unnecessary complexity.
 
 YOU will have the chance to master all Platform Operations and Process to drive through the highest level of Operational Service Delivery. 
 
The Company:
This Award-Winning Asset Manager has provided alternate, lucrative Investment options to both Retail as well as Institutional Clients for over 30 years.
 
Over the last couple of years, they have built a Forward-Thinking LISP Platform Business that is backed by global technologies and modern processes which is set to offer industry-first Offshore & Onshore Investment products – YOU will be working for a company that is going to DEFINE the FUTURE OF INVESTMENTS 
 
Experience & Skills needed:
Commerce degree in Finance, Economics, Statistics, Business Management would be preferred.
Experience working in an Investment /Wealth Management Company as a Customer Service / Service Delivery/ Service Improvement Manager. 
Excellent Fund Administration knowledge.
Experience working in an environment that is known for providing excellent Client Service.
Experience in solving complex problems for internal and external clients. 
Clear understanding of how an Advisers business works.