Very good opportunity for a CLIENT SERVICES/ LISP TEAM LEAD to join a NEW LISP Business that is currently being opened up by a Multi-National Asset Management Firm.
YOU will be manging a team of LISP ADMINISTRATORS & will be solely responsible for managing ALL work-flow across this TEAM, ensuring all SLA’S are achieved whilst instilling a customer-centric approach into all team members.
Based in Johannesburg, this CLIENT SERVICES TEAM LEAD role is paying R420K P/A .
As the TEAM-LEAD you will be responsible for overseeing all LISP ADMINISTRATORS work-flow, ensuring they are resolving client queries and processing transactions within pre-determined SLA’S. Excellent chance for you to motivate & inspire, driving through customer-centric approach into the team members and assisting this business in becoming the number one Investment Platform Business in SA.
You will also be required to train new team members and assist them with any products, processes and system issues.
SKILLS & EXPERIENCE
• RE5 would be a massive advantage
• Exceptional LISP Administration experience
• Excellent knowledge of Investment Platforms including all legislations - FICA, FAIS, FSB, TCF, Section 14, Section27C
• Good People management skills – experience in leading a team would be a massive advantage.
• Excellent Problem – Solving skills.
• Exceptional Communication skills.
Recently crowned as the TOP Asset Manager in Africa and are in the process of opening up a BRAND NEW RETAIL INVESTMENT (LISP) Business that will eventually merge with their existing LISP business. They are TRANSFORMING the way INVESTMENTS are made.
It is an absolute rarity in the job market to be part of something entirely new, having the opportunity to create something from scratch whilst being supported by the LARGEST FINANCIAL SERVICES Group in Africa.
***Acuity Consultants are a specialist recruitment agency specializing in IT, SAP, Financial Markets and Analytics Recruitment. For more information and additional vacancies please view our website www.acuityconsultants.co.za***