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GLOBAL SUPPORT TEAM LEAD, manage team of Support Engineers for Global Hospitality Company, Cape Town, R650K

Job Title: GLOBAL SUPPORT TEAM LEAD, manage team of Support Engineers for Global Hospitality Company, Cape Town, R650K
Contract Type: Permanent
Location: Cape Town
Salary: R650K
Contact Name: Philippa Chadwick
Contact Email:
Job Published: January 12, 2018 13:18

Job Description

This is a fantastic opportunity for a Senior Support Engineer to join a Global Hospitality Group as their GLOBAL CORPORATE SUPPORT TEAM LEAD managing a team of Engineers offering specialist OES and Cloud technical support to IT Managers in properties spanning 6 continents.  

The position is based in Cape Town, CBD (with the opportunity to travel to international sites) and is paying a CTC of around R650K (negotiable dependent on experience)

The company is an International luxury hotel and leisure enterprise which operates in over 22 countries spanned across 6 continents. The company prides itself in excellence and offering top-class service to both its customers and employees. By working for this company, you will be joining a well respected global enterprise and have the opportunity to develop your career and gain international exposure. 

As GLOBAL CORPORATE SUPPORT TEAM LEAD, you will be responsible for managing a team of Support Engineers, providing leadership and assistance whilst working closely with the IT Departments across the globe providing remote technical help. 

As Global Corporate Support Team Lead, you will be responsible for leading a team of Support Engineers and managing the company’s OES Enterprise Software, specifically their PMS and Cloud Services on a GLOBAL LEVEL.  As Team Lead, you will deal with any global technical queries that come in that the local IT departments are unable to do thereby providing guidance and remote support to the local IT teams. 

This is a fantastic opportunity for someone with EXPERT Opera knowledge who wants to move into a TEAM LEAD role and take on the responsibility of providing international Corporate support and develop their career within a global enterprise.  

Opera PMS 5.5
Opera Cloud Services
G Suite
MS Azure
MS Active Directory
SQL & Oracle Database knowledge

Bachelors or Diploma in Computer Science or similar
CompTIA A+, N+ / MCSE Windows 2012 or later
At least 5 years’ experience offering full support on Opera PMS and Cloud Services


If you have not had a response to your application within 14 days please consider your application to be unsuccessful.