Very good opportunity for a Production Support Manager to join a NEW Investment (LISP) Platform Business to head up & lead the entire Production Environment.
This is a complex environment which consists of multiple front, middle & back-office INVESTMENT SYSTEMS and you will have the chance to INTIATE CHANGE & IMPROVE PROCESSES to ensure that this department runs continuously and efficiently.
Based in Johannesburg, this Production Support Manager role is paying R950 p/annum
This Asset Manager has worked consistently hard to provide their clients with ingenious, simple Investment Strategies that have not only earned them their clients trust but also market share across Africa. Recently they have established a new LISP Investment Platform Business that is supported by elegant, intelligent technology, continuous processing as well as exceptional leaders that are known for driving through transformation in the industry.
It is an absolute rarity to join a business in its infancy and be part of its development into the market whilst being supported by an established, stable Financial Services Organisation
In this role, you as the Production Support Manager will be responsible for leading the Production support team and service, responsible for all issue resolutions as well as ensuring that all batches run continuously and successfully. You will need to manage & develop the relationships between multiple 3rd party-vendors, some new and some existing.
This is a highly complex environment, so a future-forward, systems-thinking attitude is required, ability to see the bigger picture as well as “think-out the box” approach.You also need to have some understanding of the Investment, Wealth or Asset Management industry.
• Relevant Degree/ Diploma
• ITIL & COBIT Qualifications would be preference
• Exceptional Experience in Issue Management, Incident Management, Vendor Management, Change & Configuration Management as well as Release Management.
• Back-up & Disaster recovery experience
• Experience working in a Production Environment
• Solid People Management Experience
• Knowledge of/ understanding of Investment Platforms. Understanding of the Investment, Wealth or Asset Management landscape.
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