This is a superb opportunity for a SENIOR FMCG / RETAIL SUPPLIER ENGAGEMENT specialist to be the HEAD OF COMMERCIAL FMCG/RETAILER SUPPLIER ENGAGEMENT for the world’s leading CONSUMER DATA SCIENCE CONSULTANCY.
This is a Senior Level position within the most powerful CONSUMER INSIGHT, ANALYTICS, TECH & DATA SCIENCE company who have driven brand value, profitability, customer-centricity & consumer loyalty for the most successful & largest RETAILERS & FMCG’s/CPG’s internationally.
This position offers you the opportunity to work closely with the largest FMCG’s & Pan-African Retailers and to manage all aspects of Commercial FMCG Engagement Strategies.
LOCATION: You can be based either in CAPE TOWN or JOHANNESBURG – please note, the role will require frequent travel between these two locations.
SALARY: Senior Manager level and on-top of this there’s a healthy bonus + pension + medical aid.
As the Global leader in Customer Data Science, Consumer Insight & Analytics this established company has led the way in steering customer-centric & loyalty strategies throughout the most successful RETAILERS and FMCG’s. They are a data-driven-solutions business, providing highly advanced insight, analytics, data science and technology – they are very much the powerhouse behind the most advanced Retail and FMCG practices.
If you secure this role, you will work with the largest Pan-African Retailers, FMCG Manufacturers and be supported by exceptional Data Analysts and Data Scientists in the industry. You will also gain invaluable experience working with International colleagues in driving best-practice related to Predicting Customer behaviour and Consumer-centric category strategies.
As a Senior member of the team, in the role of HEAD OF COMMERCIAL FMCG/RETAIL ENGAGEMENT, you’ll be responsible for managing the engagement between FMCG suppliers and major Pan-African Retailers, with a focus on driving insight-based customer centric category strategies. You will be an experienced FMCG/Client Manager able to develop, deliver and lead commercial growth with a particular focus on the FMCG/Supplier business for insights services to the manufacturers.
This involves (but not limited to):
Enhance the value delivery for suppliers from the company’s online solutions;
Drive board level stakeholder engagement, communicating the value of the work in contributing to both Retailers and Manufacturers;
Lead the delivery of accurate, creative and actionable customer insights which enhance consumer loyalty;
Ensure alignment between retail operations, marketing/communication and manufacturers;
Develop new strategies and business opportunities for working directly with FMCG Suppliers;
Build revenue & headcount forecasts, manage a revenue stream and deliver the P&L for the portfolio, achieving the net revenue.
Manage and inspire a high performing team based in Joburg & Cape Town.
A working relationship with FMCG Manufacturers in South African retail market over the most recent 5 years.
Understanding of the org structure and spend budgets within a supplier (viz, sales/trade; marketing; brand).
Experience of consultative selling in the South African market.
Comfortable with data analysis.
10-15 years of total experience.
Understanding of South African market landscape in retail.
Knowledge of category management.
Ability to interact with CXO level.
Inspirational approach to managing a team.
Experience and exposure to the media/agency for brand development and marketing.
Worked across different verticals within a FMCG, viz Sales & Trade, Marketing, Brand & Product Development.
Understanding of loyalty and customer science approach and commercial impact.
Ability to monetise data; and ability to merge data sets beyond joint venture primary relationship to position new capabilities to manufacturers.
If you qualify for this role, please email your CV directly to:
021 801 5001
If you have not had a response to your application within 14 days please consider your application to be unsuccessful.