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Software Support Consultant – GAIN Investment & Asset Management System experience. Cape Town, R420K P/A

Software Support Consultant – GAIN Investment & Asset Management System experience. Cape Town, R420K P/A

Job Title: Software Support Consultant – GAIN Investment & Asset Management System experience. Cape Town, R420K P/A
Location: Cape Town
Industry:
IT
Salary: R420K P/Annum
Contact Name: Cara Schickerling
Contact Email: cara@acuityconsultants.co.za
Job Published: May 15, 2018 16:27

Job Description

Superb opportunity for a SOFTWARE SUPPORT CONSULTANT to GAIN Investment & Asset Management System experience by joining this Niche, Award-Winning Investment Firm to support their CORE INVESTMENT SYSTEM & provide all TRAINING of the system to their internal as well as external clients.  
YOU will have the chance to gain EXPERT insight & knowledge into the Investment and Asset Management industry and gain excellent skills on Investment systems used across Front and Back Office Trading environments.
 
Based in Cape Town(Atlantic Seaboard), this SOFTWARE SUPPORT CONSULTANT role is paying R420K P/A
 
The Role:
You will be required to resolve all incidents, using your knowledge of the internal business processes as well as completing all root causes analysis ensuring that these incidents are resolved quickly and  efficiently . Dealing with internal as well as external clients, you will be responsible for performing all training in order for them to fully utilize and understand this web-based Investment platform. 
 
The Company:
This ACCLAIMED, CUSTOMER-CENTRIC INVESTMENT MANAGEMENT FIRM is completely transforming the industry by offering their clients uncomplicated INVESTMENT SOLUTIONS that are straightforward and simple to implement providing them with high returns at an exceptionally low cost . 
 
Experience Required: 
3+ years’ experience in a similar role –software/application support experience.
Experience in training clients as well as business users.
Excellent Customer/Client support experience 
Experience working with payroll systems (similar to Sage) would be a massive advantage.
Retail/E-Commerce/Investment Management industry experience will be a bonus – but you will have the chance to GAIN these skills & experience. 
 
We get many responses so please be patient with us and if you have not had a response to your application within 14 days please consider your application to be unsuccessful. To help us respond faster, please can you make sure you read the requirements carefully & ensure your application entails all of the  details we need.