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SUPPORT MANAGER- BUILD YOUR OWN TEAM- CAPE TOWN CBD (R30K-R40K PM)

SUPPORT MANAGER- BUILD YOUR OWN TEAM- CAPE TOWN CBD (R30K-R40K PM)

Job Title: SUPPORT MANAGER- BUILD YOUR OWN TEAM- CAPE TOWN CBD (R30K-R40K PM)
Contract Type: Permanent
Location: Cape Town CBD
Industry:
IT
Salary: R30K-R40K PM
Contact Name: Lauren Graven
Job Published: June 29, 2018 15:42

Job Description

This is a first-rate opportunity for a SUPPORT MANAGER to BUILD THEIR OWN TEAM in an IT distribution platform company. This position is in CAPE TOWN CBD and offers flexible working hours paying up to R40K PER MONTH.

The role:

This role will require you to build and manage your own team of front-line staff; however, given that this is a new area in the business you will need to do support while building your team. You will be responsible for dealing with enquiries and issues customers have regarding the functioning of the company’s platform. Furthermore, you will need to capture, process and manage the resolution of the problems that arise.

The company:

With strong financial backing this company has created a B2B platform that enables customers, distributors and suppliers to engage more effectively with one another while driving their product through the IT channel. This channel has a growing number of global vendors who provide access to some of the worlds most trusted and used product and services. With a presence that continues to grow in South Africa this company’s aim is to expand further into a European market as well.

Requirements:

  • Relevant qualifications
  • At least 5 years work experience
  • Extensive troubleshooting experience or software customer service.
  • Need to be comfortable operating in both business and IT domains.

 

If you qualify for this role, please email your CV directly to:

Lauren Graven

[Email Disabled] or Lauren[at] acuityconsultants.co.za

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If you have not had a response to your application within 14 days, please consider your application to be unsuccessful.